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Privacy Policy

Privacy Statement

Please read this privacy policy before using the website: http://store.jainfarmfresh.com (the "Site") or submitting any personal information.

Your privacy is important to Jain Farm Fresh Foods Ltd ("JFFFL"). This privacy statement provides information about the personal information that JFFFL collects, and the ways in which JFFFL uses that personal information.

By using this Site, you are accepting the practices described in this privacy policy. You are encouraged to review the privacy policy whenever you visit the Site to make sure that you understand how any personal information you provide will be used. JFFFL reserves the right to change this policy without prior notice. The policy will be updated on this Site before it gets effective.

JFFFL (hereinafter also referred to as the "Company," "we", "us", "our" or "JFFFL", "Jain Farm Fresh") is the sole owner of the information collected on all JFFFL websites. This privacy statement applies only to information collected by this Site.

We strive to ensure the highest standards for secure transactions and customer information privacy. Please read the following statement to learn about our collection of information policies.

Note:

This Privacy Policy is subject to change at any time without notice. Please review this Privacy Policy periodically to ensure that you are aware of the then current policies.

By visiting this Site you agree to be bound by the terms and conditions of this Privacy Policy. If you do not choose to accept these terms, please do not use this Site.

By using this Site, you expressly consent to our use and disclosure of your personal information in accordance with this Privacy Policy. This Privacy Policy is incorporated into and subject to the Terms and Conditions of this Site.

Section 1 - What Information Do We Collect From You?

JFFFL may collect and use the following kinds of personal information:

  • information about your use of this website
  • information that you provide using for the purpose of registering with the website
  • information about transactions carried out over this website
  • information that you provide for the purpose of subscribing to the website services; and
  • any other information that you send to JFFFL.

If you choose to make a purchase from our site, we may collect information pertaining to your buying behaviour.

The information we collect includes, but is not limited to: Name, Date of Birth, E-mail Address, Billing Address, Shipping Address, Phone/Mobile number, Recipient’s Phone/Mobile number.

When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.

Email marketing (if applicable): With your permission, we may send you emails about our store, new products and other updates.

This information is necessary for us to recognize you as a registered customer and to fulfil the orders you place with us. Storing this information means you do not need to re-enter these details each time you shop. The information we collect is not shared with other organizations for commercial purposes. The information we collect will be used to contact consumers in future, for designing consumer surveys, contests and is kept secure. Only authorized employees, agencies and partners (who have agreed to keep information secure and confidential) have access to this information.

Section 2 - What Do We Do With Your Information?

JFFFL collects and stores all personally identifiable information which you provide. This information is used by us to ensure efficient use of our website and highly customized shopping experience.

JFFFL may use your personal information to:

  1. administer and operate this website
  2. personalize and improve your experience on this website
  3. enable your access to and use of the website services
  4. publish information about you on the website
  5. send to you and/or the identified recipient(s) the products that you purchase
  6. supply to you and/or the identified recipient(s) services that you purchase
  7. send to you statements and invoices
  8. collect payments from you; and
  9. send you relevant marketing communications

If you choose to upload data from Facebook or Instagram, we do not collect your usernames and passwords from Facebook or Instagram.

If you send us personal correspondence, such as emails or letters, or if other users or third parties send us correspondence about your activities or postings on the Site, we may collect such information into a file specific to you.

JFFFL may share personal information with our other corporate entities and affiliates to help detect and prevent identity theft, fraud and other potentially illegal acts; correlate related or multiple accounts to prevent abuse of our services; and to facilitate joint or co-branded services that you request where such services are provided by more than one corporate entity. Those entities and affiliates may not market to you as a result of such sharing unless you explicitly opt-in.

JFFFL may disclose personal information if required to do so by law or in the good faith belief that such disclosure is reasonably necessary to respond to subpoenas, court orders, or other legal process to defend its legal rights.

JFFFL may disclose personal information to law enforcement offices, third party rights owners, or others in the good faith belief that such disclosure is reasonably necessary to:

  1. enforce our Terms and Conditions or Privacy Policy;
  2. respond to claims that an advertisement, posting or other content violates the rights of a third party; or
  3. protect the rights, property or personal safety of our users or the general public.

Section 3 – Consent

How do you get my consent?

When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.

If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.

How do I withdraw my consent?

If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at any time, by contacting us at care@jainfarmfresh.com or mail us at:

Jain Farm Fresh Foods Ltd
branding@jainfarmfresh.com
7, Kumtha Street, Ballard Estate, Fort, Mumbai - 400001

Section 4 - Third-Party Services

In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.

However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.

For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.

In particular, remember that certain providers may be located in or have facilities that are located in a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.

As an example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act.

Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms and Conditions.

Links

When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.

Section 5 – Security

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.

JFFFL will store all the personal information you provide on its secure servers or secure servers of its third-party affiliates. We do not use any encryption on our forms, as we do not collect credit card numbers, social security numbers or any other sensitive information that can be used in identity theft.

Section 7 - Age Of Consent

By using this site you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site and you have given us your consent to allow any of your minor dependents to use this site.

Section 8 - Changes To This Privacy Policy

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.

Questions And Contact Information

If you would like to access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact our Privacy Compliance Officer at care@jainfarmfresh.com or by mail at

Jain Farm Fresh Foods Ltd
branding@jainfarmfresh.com
7, Kumtha Street, Ballard Estate, Fort, Mumbai - 400001

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About Us:

Jain Farm Fresh Foods Limited is a subsidiary of Jain Irrigation Systems Limited (JISL), India.
We are the world's largest processor of mangoes and the second largest processor of onions in the world.
Jain Farm Fresh Foods Ltd. is also the largest processor of bananas in India. We process fruits and vegetables to manufacture products which are 100% natural, preservative free, with no added artificial colour or flavour.

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