Terms & Conditions
Please read the following Terms & Conditions of use "T&C" carefully before using this website - http://store.jainfarmfresh.com
These T&C govern your use of this Site; by using this Site - http://store.jainfarmfresh.com, you accept these T&C in full. If you disagree with these T&C or any part of these T&C, you must not use this Site.
By ordering any of our products, you agree to be bound by these T&C. Jain Farm Fresh Foods Limited ("JFFFL") reserves the right to change this policy without prior notice. The policy will be updated on this Site before it gets effective.
Information for Registration
As part of the registration process on the Site, JFFFL may collect the following personally identifiable information about you: Name including first and last name, alternate email address, mobile phone number and contact details, Postal code, Demographic profile (like your age, gender, occupation, education, address etc.) and information about the pages on the site you visit/access, the links you click on the site, the number of times you access the page and any such browsing information.
Services of the Site would be available to only select geographies in India. Persons who are "incompetent to contract" within the meaning of the Indian Contract Act, 1872 including un-discharged insolvents etc. are not eligible to use the Site. If you are a minor i.e. under the age of 18 years but at least 13 years of age you may use the Site only under the supervision of a parent or legal guardian who agrees to be bound by these T&C. If your age is below 18 years your parents or legal guardians can transact on behalf of you if they are registered users. You are prohibited from purchasing any material which is for adult consumption and the sale of which to minors is prohibited.
License & Instructions for Site Access
JFFFL grants you a limited sub-license to access and make personal use of this site and not to download (other than page caching) or modify it, or any portion of it, except with express written consent of JFFFL. This license does not include any resale or commercial use of this site or its contents; any collection and use of any product listings, descriptions, or prices; any derivative use of this site or its contents; any downloading or copying of account information for the benefit of another merchant; or any use of data mining, robots, or similar data gathering and extraction tools. This site or any portion of this site may not be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without express written consent of JFFFL. You may not frame or utilize framing techniques to enclose any trademark, logo, or other proprietary information (including images, text, page layout, or form) of the Site or of JFFFL and its affiliates without express written consent. You may not use any meta tags or any other "hidden text" utilizing the Site’s or JFFFL’s name or its sub brand’s name or trademarks without the express written consent of JFFFL. Any unauthorized use terminates the permission or license granted by JFFFL.
All shoppers have to register and login for placing orders on the Site. You have to keep your account and registration details current and correct for communications related to your purchases from the site. By agreeing to the terms and conditions, the shopper agrees to receive promotional communication and newsletters upon registration. The customer can opt out either by unsubscribing in "My Account" or by contacting the customer service.
All the products listed on the Site will be sold at MRP unless otherwise specified. The prices mentioned at the time of ordering will be the prices charged on the date of the delivery.
Cancellation of Order by Site / Customer
You as a customer can cancel your order anytime up to the cut-off time of the slot for which you have placed an order by calling our customer service. In such a case we will refund any payments already made by you for the order. If we suspect any fraudulent transaction by any customer or any transaction which defies the terms & conditions of using the Site, we at our sole discretion could cancel such orders. We will maintain a negative list of all fraudulent transactions and customers and would deny access to them or cancel any orders placed by them.
Return & Refund Policy
Our return policy entitles all our members to return the product at the time of delivery if due to some reason they are not satisfied with the quality of the product i.e if the product is visibly damaged or is spoilt when opened. We will take the returned product back with us and issue a credit note for the value of the returned products which will be credited to your account on the Site. This can be used to pay your subsequent shopping bills.
You Hereby Agree and Confirm:
- That in the event that a non-delivery occurs on account of a mistake by you (i.e. wrong name or address or any other wrong information) any extra cost incurred by JFFFL for redelivery shall be claimed from you.
- That you will use the services provided by the Site, its affiliates, consultants and contracted companies, for lawful purposes only and comply with all applicable laws and regulations while using and transacting on the Site.
- You will provide authentic and true information in all instances where such information is requested of you. JFFFL reserves the right to confirm and validate the information and other details provided by you at any point of time. If upon confirmation your details are found not to be true (wholly or partly), it has the right in its sole discretion to reject the registration and debar you from using the Services and / or other affiliated websites without prior intimation whatsoever.
- That you are accessing the services available on this Site and transacting at your sole risk and are using your best and prudent judgment before entering into any transaction through this Site.
- That the address at which delivery of the product ordered by you is to be made will be correct and proper in all respects.
- That before placing an order you will check the product description carefully. By placing an order for a product you agree to be bound by the conditions of sale included in the item's description.
The use of this Site for any of the following purposes is prohibited:
- Disseminating any unlawful, harassing, libelous, abusive, threatening, harmful, vulgar, obscene, or otherwise objectionable material.
- Transmitting material that encourages conduct that constitutes a criminal offence or results in civil liability or otherwise breaches any relevant laws, regulations or code of practice.
- Gaining unauthorized access to other computer systems.
- Interfering with any other person's use or enjoyment of the Site.
- Breaching any applicable laws.
- Interfering or disrupting networks or web sites connected to the Site.
- Making, transmitting or storing electronic copies of materials protected by copyright without the permission of the owner.
We have made every effort to display the colours of our products that appear on the Site as accurately as possible. However, as the actual colours you see will depend on your monitor, we cannot guarantee that your monitor's display of any colour will be accurate.
Change or Modification of Terms & Conditions
JFFFL may at any time modify the Terms & Conditions of Use of the Site without any prior notification to you. You can access the latest version of these Terms & Conditions at any given time on the Site. You should regularly review the Terms & Conditions on the Site. In the event the modified Terms & Conditions is not acceptable to you, you should discontinue using the Service. However, if you continue to use the Service you shall be deemed to have agreed to accept and abide by the modified Terms & Conditions of Use of this Site.
Governing Law and Dispute Resolution
These T&C shall be construed in accordance with the applicable laws of India. The Courts at [Mumbai/ Jalgaon] shall have exclusive jurisdiction in any proceedings arising out of this agreement. In the event of any dispute or difference either in interpretation or otherwise, of any terms of these T&C between the parties hereto, the same shall be referred to an independent sole arbitrator who will be appointed by JFFFL and his decision shall be final and binding on the parties hereto. The above arbitration shall be in accordance with the Arbitration and Conciliation Act, 1996 as amended from time to time. The arbitration shall be held in [Mumbai/ Jalgaon]. The High Court of Judicature at Bombay [(Mumbai/ Aurangabad Bench)] alone shall have the jurisdiction in these respects.
Reviews, Feedback & Suggestions
All reviews, comments, feedback, postcards, suggestions, ideas and other submissions disclosed, submitted or offered to the Site on or by this Site or otherwise disclosed, submitted or offered in connection with your use of this Site (collectively, the "Comments") shall be and remain the property of JFFFL. Such disclosure, submission or offer of any Comments shall constitute an assignment to JFFFL of all worldwide rights, titles and interests in all copyrights and other intellectual properties in the Comments. Thus, JFFFL owns exclusively all such rights, titles and interests and shall not be limited in any way in its use, commercial or otherwise, of any Comments. JFFFL will be entitled to use, reproduce, disclose, modify, adapt, create derivative works from, publish, display and distribute any Comments you submit for any purpose whatsoever, without restriction and without compensating you in any way. JFFFL is and shall be under no obligation (1) to maintain any Comments in confidence; (2) to pay you any compensation for any Comments; or (3) to respond to any Comments. You agree that any Comments submitted by you to the Site will not violate this policy or any right of any third party, including copyright, trademark, privacy or other personal or proprietary right(s), and will not cause injury to any person or entity. You further agree that no Comments submitted by you to the Site will be or contain libelous or otherwise unlawful, threatening, abusive or obscene material, or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any form of "spam". JFFFL does not regularly review posted Comments, but does reserve the right (but not the obligation) to monitor and edit or remove any Comments submitted to the Site. You grant JFFFL the right to use the name that you submit in connection with any Comments. You agree not to use a false email address, impersonate any person or entity, or otherwise mislead as to the origin of any Comments you submit. You are and shall remain solely responsible for the content of any Comments you make and you agree to indemnify JFFFL and its affiliates for all claims resulting from any Comments you submit. JFFFL and its affiliates take no responsibility and assume no liability for any Comments submitted by you or any third party.
You agree to defend, indemnify and hold harmless, JFFFL, its employees, directors, officers, agents and their successors and assigns from and against any and all claims, liabilities, damages, losses, costs and expenses, including attorney's fees, caused by or arising out of claims based upon your actions or inactions, which may result in any loss or liability to JFFFL or any third party including but not limited to breach of any warranties, representations or undertakings or in relation to the non-fulfilment of any of your obligations under these T&C or arising out of your violation of any applicable laws, regulations including but not limited to Intellectual Property Rights, payment of statutory dues and taxes, claim of libel, defamation, violation of rights of privacy or publicity, loss of service by other subscribers and infringement of intellectual property or other rights. This clause shall survive the expiry or termination of these T&C.
These T&C shall be effective unless and until terminated by either you or JFFFL. You may terminate these T&C any time, provided that you discontinue any further use of this Site. JFFFL may terminate these T&C at any time and may do so immediately without notice, and accordingly deny you access to the Site. Such termination will be without any liability to JFFFL. Upon any termination of the T&C by either you or JFFFL, you must promptly destroy all materials downloaded or otherwise obtained from this Site, as well as all copies of such materials, whether made under the T&C or otherwise. JFFFL's right to any Comments shall survive any termination of these T&C. Any such termination of the T&C shall not cancel your obligation to pay for the product already ordered from the Site or affect any liability that may have arisen under the T&C.